Refund Policy

Scoura is a digital service billed on a recurring weekly or monthly basis. Because each subscription period grants immediate access to analyses, resume storage, and other Service features, payments are generally non-refundable, including for partial periods, unused analyses, or if you forget to cancel before renewal.

You can cancel anytime from your account settings. Cancellation stops future billing, but does not refund the current period. Your access continues through the end of the period you already paid for (see Terms of Service, Section 5).

We will consider a refund on a case-by-case basis if:

• You were charged due to a verified billing or technical error on our end (e.g., duplicate charge, charge after a successful cancellation)
• You were charged before ever accessing the paid features of that billing period
• Required by applicable law in your jurisdiction

To request one, contact contact@scoura.io within 7 days of the charge with your account email and the reason for the request. We'll respond within 5 business days.

Refunds are not issued based on dissatisfaction with a specific analysis result, score, or recommendation. Scoura is an informational tool; it does not guarantee interviews, offers, or employment outcomes (see Terms of Service, Section 9).

The one-time free analysis allowance is not a paid product and is not eligible for any refund consideration.

We may update this Refund Policy from time to time. Changes will be posted here with a new "Last updated" date.

Refund requests or questions: contact@scoura.io.